Whats going on with hotmail?
Microsoft is moving all of its Hotmail users to Outlook.com by this summer. Heres what the hundreds of millions still using Hotmail need to know about the transition. Microsoft announced earlier this week that it is closing Hotmail and moving the hundreds of millions still using it to Outlook.com by this summer.
Why can I not access Hotmail?
There could be several reasons if you still cannot sign in to your Outlook account, from forgetting your password, to travelling, or using a new device. If you remember your password but it is not working, make sure that Caps Lock is turned off and your email address is spelled correctly.
Why is my outlook Sign in not working?
If youre still having problems signing in, you might need to: Check the service status for Outlook.com. Reset your password. If your old password works, you must lock your device and then unlock it using your new password.
How do I regain my Hotmail account?
Microsoft has a recovery page you can use at https://account.live.com/resetpassword.aspx to regain access to your Hotmail account. Along the way, you may be asked to enter the answers to security questions you previously set up, or to provide details about the account to prove your identity.