Question: How do I cancel my eHarmony subscription and get a refund?

Write an email explicitly stating that you want to cancel your agreement with eHarmony. Include your account information, especially the email associated with your eHarmony subscription. Send your email to before midnight of the third business day following the start of your subscription.

Can I get a refund for my eHarmony subscription?

Members get a 14-day cooling-off time on any subscription purchased. During the eharmony cancellation period, you can get a refund or exchange by contacting the eharmony Customer Service Team. Refund is available on 1st time purchase of any subscription and a pro-rated refund is calculated.

Join us

Find us at the office

Terrill- Grafelman street no. 1, 39410 Bern, Switzerland

Give us a ring

Martine Florea
+79 948 920 825
Mon - Fri, 9:00-21:00

Contact us