Question: How do I get Alexa back online?

Restart the modem and reboot the router to get the Wi-Fi back up and running. If you fix a Wi-Fi issue, turn the Echo off and then back on again. The device should reconnect to the Wi-Fi network and reappear in the Alexa app as online.

How do I reconnect my Alexa to Wi-Fi?

How to connect Alexa to Wi-FiOn the bottom bar tap More and tap Settings.Tap Device Settings.Select your device and tap Change next to the Wi-Fi network.Your Echo device will now go through setup.Select the Wi-Fi network in the Alexa app.Log in to your Wi-Fi.Tap Connect.

How do you reset Alexa?

You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Go to Devices. Tap the Echo & Alexa icon at the top. Choose the speaker you want to factory reset. Scroll down to Factory Reset and tap it. Confirm you want to reset.

Why isnt my Alexa connecting to Wi-Fi?

Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. If the hardware is working properly, find another device on your Wi-Fi network, disconnect it, then reconnect it using the same password you use to connect Alexa.

How do I reconnect my Echo dot to Wi-Fi?

How to connect an Amazon Echo to Wi-FiSign into the Alexa app on your iPhone or Android device, then tap the Devices icon in the bottom-right. Tap Echo & Alexa on the next screen. Select the specific Echo device you want to connect to Wi-Fi. On the next page, next to Wi-Fi Network, tap the word Change. •Dec 10, 2020

Why cant I connect Echo dot to Wi-Fi?

Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router. If other devices cant connect, restart your Internet router and/or modem. While your network hardware restarts, unplug the power adapter from your Echo device for 3 seconds, then plug it back in.

How do I find my Alexa settings?

To access Alexa settings, open the free iOS or Android Alexa app, or log in with your Amazon account information to the web interface at Select Settings in the menu.

What do I do if my Alexa is not responding?

If calling on Alexa isnt working, there are a few troubleshooting steps to try.Make sure your contact information is correct. Check your Echos internet connection. Restart the Alexa app on your phone. Update the Alexa app on your iPhone or Android. Check what Alexa heard.11 Sep 2020

What to do when Alexa says device is unresponsive?

Fixed: A Connected Alexa Device Is UnresponsiveCheck your home network.Confirm the device has power.Check the manufacturers app.Check the Alexa Skill.Toggle the Alexa Skill.Uninstall and reinstall the device manufacturers app.Power cycle the device.Update the firmware of your device.

Why wont my Echo dot connect to my phone?

To resolve most issues with Bluetooth connectivity, force close the Alexa app and restart your Echo Auto. Unplug the micro-USB power cable from your Echo Auto. Wait 30 seconds, and then plug it back in. For Android phones: Turn on Airplane mode on your phone.

How do I put Echo dot in pairing mode?

How Do I Put My Echo Dot in Pairing Mode?Put your Bluetooth device in pairing mode. Open the Alexa app on your phone. Tap Devices.Tap Echo & Alexa.Select your Echo Dot.Tap Bluetooth Devices.Tap Pair A New Device.Wait while the Alexa app looks for available devices. •30 Jul 2021

How do I log into my Alexa account?

Go to Sign in to your Amazon account.

Why is my Alexa blue and not responding?

Unplug for FIVE minutes then power up and see how it goes. Go to Alexa settings and make sure that “do not disturb” is turned off. Make sure you are using the original adapter that came with the Amazon Alexa or pick up a replacement from Amazon over here.

Why is Alexa being unresponsive?

If your Alexa device is not responding, this might be due to a poor internet connection. Check the cable connection of all your smart home devices. Other reasons include physical interference, wrong WiFi password, or too much distance between the Echo device and the router.

Why isnt my Alexa working?

Restart the Alexa app via its Settings menu and then relaunch the app. See if this solves your calling problems. Update the Alexa app on your iPhone or Android. If restarting and relaunching the app didnt work, you may need to update the app.

Why wont my Alexa connect to the app?

Check that you have the latest version of the Alexa app. Make sure your Echo device is compatible with Echo Connect. Restart your Echo Connect by unplugging the power adapter from the back of the device, then plugging it back in. Force close the Alexa app and try setup again.

Why wont my Alexa pair with my phone?

Alexa wont connect to my Bluetooth devices If youre still experiencing problems, you can unpair and re-pair your Bluetooth devices. Open the Alexa app and hit Settings. Tap on your Echo device, select Bluetooth and Clear all paired devices. Alexa will confirm the connection.

Join us

Find us at the office

Terrill- Grafelman street no. 1, 39410 Bern, Switzerland

Give us a ring

Martine Florea
+79 948 920 825
Mon - Fri, 9:00-21:00

Contact us